headspace
Upper Coomera

reception hello

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00pm - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

COVID-19 Update. 

Our centre is providing a combination of in-person, online and phone services -  we have put rigorous hygiene and physical distancing measures in place.

headspace Upper Coomera  inclusive services are  free   for eligible young people 12-25 years  through Medicare. For more info click  here  . To make a referral please use this referral form

Phone us on 07 5600 1999 or email reception@headspaceuc.org.au for more information.

headspace team out the front with arms up2

 

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00pm - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Upper Coomera is operated by Lives Lived Well. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Gold Coast PHN.

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

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How headspace centres can help
What is headspace
Helping you get a job

Jobs and volunteering

Positions currently available at headspace Upper Coomera

Employer: Lives Lived Well

  • Flexible and holistic, mental health and physical and sexual health
  • Access to accredited training
  • Low service fees and new office facilities
  • Feel rewarded working with amazing young people

What's the role?

An exciting opportunity exists for an experienced and well-credentialed a General Practitioner (AHPRA certified), with a passion for youth, young adults and Mental Health to join the team at headspace Upper Coomera.

Each day you will work with young people and adults aged between 12-25 providing holistic mental, physical and sexual health checks under the Medicare Benefits Scheme (MBS), as well as providing guidance and recommendations. You will be working with a well-established and professional multi-disciplinary team and you will be supported by a passionate Practice Manager and wider team.

Benefits to working as Private Practitioner with us

  • Clinical Supervision
  • Support from headspace national that provides a GP community of practice and access to accredited training
  • Flexibility
  • Experienced Practice Manager
  • Modern stylish consulting rooms
  • Free parking for clients and staff
  • Support from experienced Mental Health Clinicians
  • Experienced administration staff for all your admin support

As an experienced and passionate GP you will bring:

  • Bachelor of Medicine (or similar degree)
  • Membership with Australian Health Practitioner Regulation Agency (AHPRA)
  • Passion and experience with working with children, youth and young adults
  • Effective interpersonal skills
  • Demonstrated experience in performing health checks
  • Have a Medicare provider number and ABN
  • Have professional indemnity insurance

We're passionate about the possibilities! If you are too, apply today!

For more information contact:

Name: Marilyn Hunter, Admin Team Leader
Email: marilynh@headspacesouthport.org.au

Apply now

Employer: Lives Lived Well

What’s the role?

At headspace Upper Coomera, we are looking for qualified and experienced Psychologists and/or Mental Health Accredited Social Workers to provide help to our young people clients.

We provide each practitioner with a unique financial model for payments and flexibility for when they would like to meet with clients.

If this sounds appealing, you will need:

  • Tertiary qualifications in psychology or mental health social work (or similar field)
  • Successful experience working with clients that are 12-25 years old
  • Comfortable working with vulnerable clients
  • Experience working in the Alcohol and Drug sector (highly regarded)
  • Current AHPRA or AASW membership
  • Have a Medicare provider number and ABN
  • Have professional indemnity insurance

Why choose us?

  • Modern stylish consulting room
  • Free parking for clients and staff
  • Support from experienced Mental Health Clinicians
  • Experienced administration staff for all your admin support

We're passionate about the possibilities! If you are too apply today!

For more information contact:

Name: Rosemary Spencer, Clinical Team Leader (headspace Upper Coomera)
Email: rosemary.spencer@headspaceuc.org.au

Apply now

More information

Accessibility 

headspace Upper Coomera is accessible for people who use a wheelchair and/or have restricted movement. Our centre has wheelchair access from the car park, with a large loading zone in front of our doors that can be used for dropping off and collection. Disability parking is also available within the Brygon Reserve Shopping Village, in front of Vinnies. 

 

Toilet Facilities

headspace Upper Coomera has an adapted toilet available for people who use a wheelchair and/or have restricted movement. All toilets are gender neutral.

 

Transport Options

headspace Upper Coomera can be reached via the Gold Coast public transport network (Trans Link) including these main route options. You can plan your journey here

- Coomera Westfield to headspace Upper Coomera:

Travelling to headspace Upper Coomera from Coomera Westfield is approximately a 30-minute journey. The trip commences at Coomera Station stop A, route 727. This route will then take you to Old Coach Road at Low Drive Upper Coomera, 1.3km walk to the centre doors.

- Helensvale Westfield to headspace Upper Coomera:

Travelling to headspace Upper Coomera from Helensvale Westfield is approximately a 45-minute journey. The bus route is 725 and this leaves from Town Centre Drive, Helensvale Station approximately every hour and is approximately a 30-minute drive with the stop for headspace Upper Coomera being Reserve Road near Goldcrest Drive Upper Coomera. Followed by a 330m walk to the centre.

- Pimpama City Shopping Centre to headspace Upper Coomera:

Travelling to headspace Upper Coomera from Pimpama is approximately a 40-minute journey. The journey commences at Jacobs Well Road at Pimpama City route 721, which leaves every hour. Then hopping off the bus at Ormeau Station and travelling to platform one to hop on the Gold Coast Train – Airport via Brisbane to Varsity Lakes. Then when reaching Coomera Station leaving platform one to travel to Stop A Coomera Station and getting on bus route 725. Then travelling to Reserve Road near Jessica Drive, Upper Coomera followed by a 384m walk to the centre doors.

 

Free Parking

Free Parking is offered throughout the Brygon Reserve Shopping Village and along Bryon Creek Road. 

At headspace Upper Coomera we understand asking for help when you are not well can sometimes be frightening, so we try to make it as simple and stress-free as possible for young people to access our services

If you would like to refer yourself or find out more about our service just phone one of our friendly staff members on (07) 5600 1999. If you are a parent, carer or friend of a young person and would like to refer them to headspace Upper Coomera we suggest you talk to them about this idea first and if they agree then contact us on (07) 5600 1999 or email reception@headspaceuc.org.au 

If you are a professional and would like to refer a young person to headspace Upper Coomera we ask that you fill out our headspace referral form. This information will assist us in getting the young person the right help they need more quickly. Once filled out simply fax it through to us on (07) 3568 8300 or email reception@headspaceuc.org.au Our reception staff will action the referral and send it through to the appropriate staff member. 

headspace Upper Coomera aims to provide easy access to services for young people at no cost and we ensure that we respect your confidentiality.  headspace Upper Coomera does not discriminate regardless of race, cultural background, religion, sexual orientation, gender, or disability. 

You can also use our eheadspace service, which provides after-hours online and telephone mental health support to young people and their families, open 9am-1am every day. 

If you have a valid Australian Medicare Card and a current Mental Health Care Plan, you can have up to 10 sessions in a calendar year with your Allied Health Worker (Clinical/General Psychologist, Social Worker, Occupational Therapist) bulk-billed through Medicare. Please bring in your Medicare Card.  There may be some circumstances that may result in services needed to be be paid for. Where fees apply, you will be advised in advance.

Don't have a Medicare card? Access the medicare application form here, or follow the link to their website for more information.

If you are not eligible for an Australian Medicare Card, or do not wish to obtain a Mental Health Care Plan, or if you have used all of your 10 sessions for the year under your Mental Health Care Plan you can be offered the opportunity to pay to see the allied health worker as follows:  

Clinical Psychologist:          General Psychologist:                 Social Worker:

 $128.40                                     $87.45                                         $77.10


-Payments for fee-for-service appointments can be made via EFTPOS (preferred) or CASH (please note we do not keep large quantities of cash on-site and exact money is preferred). 

-Fees are aligned to the Medicare Benefits Schedule and are subject to change if the Medicare rate increases. 

 

What kind of things can you help me with?

headspace Upper Coomera can help with concerns or questions related to general health, mental health and well-being, physical health, sexual health, employment, education and training, and alcohol and other drug concerns. If you are not sure if we can help or not, then just give us a call. 

How old do I have to be?

headspace Upper Coomera provides services to young people between the ages of 12 and 25. 

Do my parents need to come with me?

Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore, your parents don't have to attend headspace Upper Coomera with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to. If you’re 16 years or under we will require consent from a family member or guardian to attend.  

How much does it cost?

All headspace Upper Coomera services are free of charge, through the Medicare system. If you don't have a Medicare card, contact us for information on how to obtain one or for alternative ways that we might be able to assist you. Where we need to refer you to another service, we will always talk with you about their costs and try to find you no or low cost service to best suit your needs. 

When are you open?

headspace Upper Coomera is open Monday to Friday 9.00am to 5.00pm. 

How do I make an appointment?

First step is to give us a call on (07) 5600 1999 or email us at reception@headspaceuc.org.au and talk to one of our friendly staff who will:

  • Chat with you about what you are wanting help with
  • Explain to you the services we are able to provide; and
  • Work with you to develop a plan for how your needs can best be met

We will then use this information to match you up with a worker who will contact you to book a face to face or phone appointment. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you; however we will need to speak with you to get your consent. 

Do I need a referral to come?

No, you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to our reception crew to see how we can help. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace Upper Coomera for you; however, we will need to speak with you to get your consent. 

Do you tell people what I say?

At headspace Upper Coomera we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern. 

What if I'm not ready to speak to someone face-to-face?

It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week, 9am-1am. To access eheadspace for the first time all you need to do is register at eheadspace.org.au or phone 1800 650 890. 

 

Headspace Upper Coomera has an inspiring team of youth friendly staff, who are happy to answer any questions you have, and to support you to get the help you need!

Our Primary Mental Health Team includes:

  • Mental Heath Clinicians (including social workers and psychologists)
  • Psychologists
  • Clinical Psychologists
  • Reception/Administration Workers
  • Community Development Worker
  • Youth Peer Support Workers

 

We are looking to recruit:

  • General Practitioners (GP's)
  • Youth Advisory Council 

Working collaboratively with schools is a priority for the team at headspace Upper Coomera. We would like to compliment the great work that is already being achieved in schools and work with you to continue to improve the mental health and wellbeing of young people.

 How can we work together to support the mental health and wellbeing of young people?

 We support schools in promoting mental health awareness with young people and their families and aim to promote mental wellness, enhance awareness of mental health problems and build young people's capacity to seek help early. 

We offer generalised presentations explaining all about headspace Upper Coomera, the help we can provide and ways in which we can look after each other.  If your school is planning an EXPO or an event which has a youth mental health and well-being focus, we can attend as a stallholder, providing opportunities for students to interact with us. Our stall will include resources about headspace Upper Coomera services, other local or national youth mental health resources and when possible, merchandise to give away. 

We can also offer more tailored presentations, with specific themes that are delivered as interactive chats and require small class sizes. These presentations require considerable planning and we do not always have capacity to complete them, so please allow plenty of time with your request.  

How to make a request

If your school would like to engage with headspace Upper Coomera we ask that you please complete and submit our online request form here. For any other information please do not hesitate to contact our Community Awareness Team on
(07) 5600 1999 or email belinda.tessieri@headspaceuc.org.au