headspace Sunshine offers young people aged 12-25 access to a range of no and low cost services including:
- mental health & counselling
- alcohol & other drug services
- general health
- education, employment, & other services.
If you or someone you know is having a tough time, headspace is a great place to start!
You can talk to an intake worker by calling 9927 6222.
You can also ask your GP, teacher or community worker about making a referral to headspace Sunshine.
headspace Sunshine can be tricky to find, so this map and travel info may be helpful. You're welcome to bring a support person to the appointment too.
Opening hours are 9am-5pm Monday-Friday.
We are also open Tuesday - Thursday 5pm - 8pm by appointment only.
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 8:00pm
- Wednesday: 9:00am - 8:00pm
- Thursday: 9:00am - 8:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Sunshine is operated by Orygen Youth Health Research Centre. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd).
Mental Health Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual Health Services
Sexual health screenings on site or links to local services.
Work & Study Services
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Alcohol & Drug Services
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Youth Reference Group
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Music & Mood Group - NOW RECRUITING!
The headspace Music and Mood group at Sunshine will be starting up again for Term 1 soon!
If you’d like to join us, please call reception on 9927 6222 to let us know that you’re interested and we will be in touch.
Music and Mood Group
6 week program
Thursdays @ 4:30pm – 6:00pm
Dates: 21st of February – 28th of March
In this group, you and other like-minded young people will work together and learn from each other from week to week about how you can use music to manage your mood and mental health. The group is fun and interactive, and includes group discussions, music listening, playlist making, and mindfulness-based strategies. After attending this group, you will have gained a better understanding of how your favourite music helps you!
No General Practitioners at headspace Sunshine for time being!
Due to resignations and continued illness of one of our GPs, we are unfortunately not able to offer general health services at our centre for the time being.
We are working hard on recruiting additional GPs and will inform you when this has happens.
In the interim we suggest referral to other youth-friendly GPs, including from:
- Other headspace centres (particularly headspace Glenroy (1300 880 218) and Craigieburn (8338 0919))
- Sunshine Health Medical Clinic (9311 1383; 2/25 Devonshire Rd, Sunshine)
- Active Medical Centre Caroline Springs (9363 0954; 228-232 Caroline Springs Blvd, Caroline Springs)
- The Clinic Footscray (9687 2271; 91 Paisley St, Footscray)
- Footscray Medical Clinic (9687 1144; 39 Leeds St, Footscray)
- cohealth Footscray (9448 5502; 78 Paisley St, Footscray)
- cohealth Braybrook Community Hub (9448 5507; 107-139 Churchill Ave, Braybrook)
- IPC Health – Sunshine (9313 5000; 122 Harvester Rd, Sunshine)
We apologise for any inconvenience caused
the headspace Sunshine team
Welcome to headspace Sunshine - Centre Brochure
Welcome to headspace Sunshine!
To find out about us and what we can offer please refer to the individual services tabs above, or download our centre brochure here.
We look forward to seeing you at our centre
The headspace Sunshine Team
Professional Development & Training
UPCOMING CHILD AND YOUTH MENTAL HEALTH WORKSHOPS
We wanted to let you know that we have limited vacancies in some low cost workshops that may be of relevance to your team’s professional development in the area of child and youth mental health.
Orygen Youth Health, headspace Craigieburn, Glenroy, Sunshine and Werribee, The Royal Children’s Hospital Mental Health Service and Travancore School are presenting a series of workshops that aim to support individuals and organisations to improve mental health and wellbeing in their communities by increasing your ability to identify, understand and respond to children and young people experiencing mental ill-health.
Training is suitable for people working in community-based settings with young people in the western and north-western region of Melbourne who may not have specialist mental health training.
You can view the calendar and register at . https://www.eventbrite.com.au/o/child-and-youth-mental-health-training-14921834756
Kind Regards, The headspace Sunshine Team
Getting a Medicare card
When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. (You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre). You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.
For more information have a chat to our Access Team or have a look at the human services website about becoming independent. https://www.humanservices.gov.au/customer/subjects/young-people-becoming-independent
Frequently Asked Questions
What is the difference between psychiatry and psychology?
Psychologists and psychiatrists both work in the area of mental health and often work together. Psychiatrists first train as a doctor and then become specialists in psychiatry, which means they can prescribe medications for mental health issues. Some are also trained in psychological therapy. Psychologists on the other hand use non-medical techniques and therapies focusing on thoughts, feelings, behaviours and reactions to improve wellbeing. This can be done via individual, group or family work.
What are the iPads for?
Young people are asked to fill out a questionnaire about how they are going on the iPads before their appointment with a headspace clinician. This provides useful information to their clinician and helps them to best support the young person.
What happens when a young person turns 26?
In the case where a young person currently being seen by a headspace clinician turns 26 years old and still requires psychological support, their clinician will discuss alternative options available to them and transition them as appropriate. 26 year-olds not already linked in to our service are encouraged to visit their local GP or the ‘find a psychologist’ service through http://www.psychology.org.au/FindaPsychologist/ to find a suitable psychological service in their area.
What if a young person is nearly turning 12?
In the case where a young person is almost 12, parents are welcome to contact headspace Sunshine and a mental health professional can speak to them about their concerns and suggest an appropriate way forward.
Can you get an Attendance Certificate at Reception?
Yes, if your young person has attended an appointment at headspace, you can ask our reception staff before you leave to print out a certificate of attendance. This can be used by you and/or your young person to excuse you/their absence from work and/or school.
What is the eligibility criteria for a young person to access headspace Sunshine?
Anyone seeking support with their mental or physical wellbeing, alcohol and other drugs or vocational future who is aged between 12-25 years old is welcome to our centre. Young people will require a Medicare card or student health cover to access some of our services. If you do not have one of these, please give the centre a call to discuss other options.
headspace is focused on providing services for young people experiencing mild to moderate mental health needs. We want to ensure a young person receives the most suitable support for their situation. At our centre we have a 'no wrong door' policy, so if we are not the appropriate service for a young person, we will refer them to a service who may be a better fit for them.
Do you have any interpreter options?
headspace services are provided in English. In some cases interpreters can be arranged in advance to support the young person or their family to communicate with a headspace worker during session.
Do parents have to attend the centre with their young person?
Parents do not have to attend the centre with their young person. However, we do encourage parents to attend one of our regular parent information evenings to learn more about youth mental wellbeing and headspace Sunshine. You can ask our Reception about upcoming dates.
What is a mature minor assessment?
A minor (i.e. someone who is under 16 years of age) may be able to give informed consent if they have sufficient understanding and intelligence to enable full understanding of what is being proposed.
Where does the information go that a young person or family member provide?
All personal information about young people or families is stored safely and securely on our electronic medical record. This information will not be shared with anybody outside our centre unless we have your/your young person’s consent or where we are required to disclose information by law (e.g. if we receive a subpoena) or where we might have immediate safety concerns about a young person.
If I have concerns or feedback, who can I speak to?
We have feedback forms available at our Reception. Alternatively, you can contact the centre directly and chat to our Centre Manager.
If you would like to download a copy of these FAQs, please click here.
headspace Sunshine Welcome Pack for Family and Friends
We at headspace Sunshine believe that family and friends play an important role in a young person’s journey to better wellbeing. As such, all our services are focused on including the young person's important others as much as possible and in line with the young person's wishes . If you're supporting a young person experiencing mental wellbeing concerns, check out these documents:
headspace National Office: Welcome Pack for Family and Friends
headspace Sunshine: Family and Friends Welcome Pack
We look forward to welcoming you to our centre
Best regards from the headspace Sunshine Team
Youth Advisory Group
Our Youth Advisory Group (YAG) is a dynamic group of young people aged between 16 - 25 who are passionate about making a difference in the area of mental health.
headspace believes that youth participation is fundamental to the delivery of quality services for young people and aims to provide young people with meaningful opportunities to directly participate and collaborate with its structure and services. This might include involvement in planning and providing feedback on service models, as well as developing youth-targeted community awareness activities.
Our YAG 2018
Rhylee Martin Jess Song Ana Sara
Han Shannon Betty
Our Sunshine YAG believe their role is to assist with providing young people with education, advocacy and assistance.
Some of the reasons our members have joined include:
...to help create a better ideation around mental illness
...to fight homophobia and teen suicide
...to contribute to and be an advocate for optimal mental health in youth
...to spread the word about the available youth resources to improve mental health and well being
...to speak out about youth suicide and give a voice to those who've all but given up.
We are now taking applications to join! Go to https://form.jotform.co/82760502781861 to apply and we will be in contact shortly.
If you want to join or find out more, please contact the Community Awareness Officer on the details below:
Email - firstname.lastname@example.org
Phone - 03 9927 6222
headspace wants to let young people know when, how and where in the community to seek help for mental health problems… so we undertake community awareness activities to help increase the knowledge of how to do so for young people, their friends, families and the broader community.
headspace aims to
- improve the mental, social and emotional wellbeing of young people
- increase the level of mental health literacy available
- help people to understand, identify and respond to mental health needs of young people
- support and encourage active youth and carer participation through reference groups
We also create partnerships with local organisations, networks and educational settings to work toward reducing levels of stigma and discrimination associated with seeking help for mental health problems.
If you have a festival or event that you want headspace to attend, a newsletter we can contribute to, or want us to come and speak with your group, please contact our Community Awareness Officer, Naomi Cooper, on 9927 6222 or via email@example.com
Our staff is made up of qualified, youth friendly professionals happy to assist young people and the community with any inquiry. Give us a call on 9927 6222 during work hours.
Check out these bitmojis of some of the staff at headspace Sunshine.
Reception and Administration staff
Reception and Administration staff are your first point of contact with headspace Sunshine, and make sure that your contact with the service is easy and fuss free.
Tanja Caitlin Linda Tiana Raveena Tamika
Receptionist Receptionist Receptionist Receptionist Receptionist Receptionist
Clinical services are made up of a range of professions; Doctors, Psychiatrists, Psychologists, Occupational Therapists, Nurses & Social Workers who are there to help you with any problems you may have.
Linda Carsten Firuz Dayna Gem Tash
Mental Health Nurse Clinical Services Manager Psychiatrist Enhanced Care Coordinator Senior Access Clinician Access Clinician
Vocational support assists young people in finding and applying for work. They help in all areas including job search, resume writing, interview skills and even finding interview clothes if needed.
Vocational Specialist Peer Support
Researchers meet with young people who are interested in being involved in studies which are looking to find the best ways to help young people with mental health concerns.
Research assistant Research assistant
Community Awareness and Peer Education
Undertake Community Awareness and Education activities such as talking to groups and schools about understanding mental health and how to be well. Youth Participation activities include the Youth Advisory Group and awareness raising events. Provides practical support to young people and links them to local youth programs. Problem solve ways to assist young people to access headspace Sunshine
Community Awareness Officer Peer Educator
Director, Clinical Programs - Liz Burgat
Clinical Services Manager - Carsten Schley
Practice Manager - Chris Brunner
Community Awareness/Youth Participation - Naomi Cooper